Having problems with an order, navigating our website, or just have a product question? Well, our experts are eager to help you. You may contact our Customer Service team:
- By telephone at 1-800-BIG-TRAY (1-800-244-8729) from 6am-5pm Pacific Time, Monday through Friday.
From outside the United States, please call 415-863-3614.
- By e-mail at: help@bigtray.com
Note: We attempt to reply to all requests within one business day.
- By fax: 415-863-4082
Please note that BigTray will be closed to observe the following holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving (and the day after Thanksgiving) and Christmas Day.
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