Thanks for shopping at BigTray!

For questions or to place an order, please contact us:
By phone: 800-BIG-TRAY (800-244-8729) By e-mail: help@bigtray.com

July 29, 2015

payment options

Please note that all prices are in US dollars.

Paying by Credit Card
We accept Visa, MasterCard, Discover, and American Express. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. If you prefer, you may also contact a customer service representative to setup your account and enter your credit card over the phone at 1-800-BIG-TRAY (1-800-244-8729).

From outside the United States, please call 415-863-3614.

Learn more about when we'll bill your credit card.

Paying by Purchase Order
BigTray does not offer credit terms, however, there are some exceptions, usually for government and large institutions. If you meet these requirements and would like to pay by purchase order, please contact us today. One of our customer service representatives will contact you about applying for credit terms.
Note: Debtor is required to pay BigTray for attorney fees and cost incurred to collect bad debts.

Paying by Check
If you'd like to pay by check, please contact Customer Service to place your order.

Paying by COD
BigTray does not ship COD.

Paying with a Promotional Code:
Occasionally, BigTray will distribute promotional codes. However, these codes are not generally available. To redeem a promotional code, just enter the code on the payment page during the checkout process. Promo codes are limited to one per order and cannot be combined with other discounts.

The fine print:
- Promo codes are not redeemable for cash.
- Any unused balance will be lost.
- If your order exceeds the amount of your promo code, you must pay for the balance with a credit card or other payment type.
- Promotional codes expire on their expiration date or on the earliest date permitted under applicable law, whichever occurs later.
- If you have any other questions, please contact us.