Restaurant equipment and restaurant supplies from BigTray

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By phone: 800-BIG-TRAY (800-244-8729) By e-mail: [email protected]

October 26, 2020

privacy policy

Privacy Policy
Last Updated: January 28th 2019

This Privacy Policy describes what information we collect through this website with a home page located at and how we will gather, share, and use that information. As used in this Privacy Policy, terms such as “BigTray,” “we,” and “our” refer to [legal entity] dba BigTray (“BigTray”). “You,” “your,” “user,” and similar terms refer to you the individual visiting or using this website, the business or entity on whose behalf you are using or visiting this website, and the business or entity that has rights through you. You agree to follow and be bound by the terms of this Privacy Policy, including any changes to the Privacy Policy, by your use of the website. If you do not agree, you must not access, use, or download material from this website.This Privacy Policy is subject to the website Terms and Conditions, and all terms not defined in this Privacy Policy are defined in the website Terms and Conditions.

Changes to Privacy Policy
We will post changes or updates to this Privacy Policy on this or a similar page of this website. We may also communicate changes through email or other methods. We encourage you to review our Privacy Policy periodically.

Scope of this Privacy Policy
This Privacy Policy applies only to information collected on or through this website. This Privacy Policy does not apply to information collected by us offline or through any other means or by any third party, including through any link, content, or application that is accessible from or on our website. This website is operated from within the United States (U.S.) and is intended for a U.S. audience. Information collected through the website is processed, transmitted and stored in the U.S. By using this website, you acknowledge and consent to such collection, process, transmission and storage of your information in the U.S. We agree only to be subject to applicable U.S. laws and not to the laws of any other country or region.

Personal Information
Whether you are an employee or contractor using this Site on behalf of your employer, or you are an individual using this Site on your own behalf, the definition of Personal Information is the same: “Personal Information” is information that identifies you individually, such as your name, address, email address, social media account name, company name, birth date, phone number, or other information that is specific to you, and that also includes any information about your business. If this website permits you to register, create an account, make purchases, or take similar actions, and if you choose to take such actions, we will ask you to provide us with certain Personal Information about yourself. It is your choice whether you want to provide any Personal Information on this website.

Sharing of Information
We will only share your Personal Information as indicated in this Privacy Policy and otherwise permitted by law. We may share your Personal Information with suppliers of any item you purchase through our Site, as well as with shipping entities and other entities we use to fulfill any order placed by you. We may share or transfer your Personal Information if all or part of our business is sold, merged, dissolved, acquired, reorganized, or subject to a similar transaction. We may share your Personal Information with third parties if we use those third parties to perform services for our business or on our behalf. These third party services include processing your order, receiving payment, or sending you an email message on our behalf. We may also use third parties to host or operate some of our websites or related computers and software applications. We may share your Personal Information with a parent company, investor, owner, subsidiary and/or affiliate. We may share your Personal Information to comply with court order or other legal process or requirements or to protect the safety for you, members of the public, other users of this website, or any other person, or to protect our rights or the rights of others. In addition, we may share or use your Personal Information for any other legally-permitted business purpose upon our sole discretion. Depending on the features of this website, we may use Personal Information to track your activities/progress on and through this website.

We may also use your Personal Information for:

  • Internal reports, based on Personal Information, relating to promotion, research, and website content;
  • Tracking website usage so we can improve site content and functionality;
  • Formulating personalized website access based on your site use and areas of interest;
  • Contacting you about our products or services or those of others that may be of interest to you;
  • Learning about our customers and markets.

Non-Personal Information
Non-personal information is information that does not identify you individually. Non-personal information is information we collect from your computer, such as your web browser, the date and time of your website visit, the web domain from which you accessed our site, the number of visitors to the site, the pages viewed, and length of time on the website.

We use non-personal information to collect general information about our site visitors. Because non-personal information does not identify you, we may use and share non-personal information without restriction. For example and without limitation, non-personal information is used and is shared with third parties to:

  • Improve our products, services, and website content;
  • Generate information about site visitors so we can make this website more useful;
  • Personalize information and services when you return to our site.

Cookies and Data Collection
This website may use first-party “cookies” to track your visits but not to identify you personally by name, email, or any other data. Cookies and similar tracking technologies (collectively, “cookies”) are small data files that are sent to your browser and placed on your computer’s hard drive when you visit a website.

You can set your browser to accept or decline cookies. You do not have to accept cookies to use our website, however, some sections of our website may not work properly if you decline cookies.

Do Not Track Disclosure
This website does not monitor for or behave differently if your computer transmits a “do not track” or similar beacon or message.

Use of Information
We use information that we collect about you or that you provide to us, including Personal Information, to present our website and its content. We may also use such information to provide and deliver products and services, and to process and complete transactions. We may use your information to send you purchase confirmations, invoices, updates, security alerts and support and administrative messages, and to respond to your comments and questions. We may use your information to maintain and administer your BigTray account. We may use your information to send you communications about BigTray and partner products or services. We may use your information to contact you as part of our fraud prevention policies or procedures. We may use your information in combination with information you submit offline or through third parties to accomplish any of the above.

Social Media and third party Platforms
Certain situations or functionalities on this website may permit you to choose to cross-post or share information on a third party social media site or platform such as Facebook, Twitter, YouTube or other similar sites (collectively, “Social Media Sites”). We do not own or control such Social Media Sites, and posting your information on Social Media Sites is subject to the third party’s privacy policy and other legal terms, which may or may not provide privacy protections you agree with. We are not responsible for any act or omission of any Social Media Site, nor are we responsible for the consequences of choosing to share your information on Social Media Sites.

Children’s Privacy
We are committed to protecting the privacy of children. CHILDREN UNDER 13 ARE NOT PERMITTED TO USE THIS WEBSITE. We ask that children between the age of 13 and 18 obtain the permission of their parent or guardian before viewing our website. If you think that a child has provided us with Personal Information, please contact us using the information below. We will use reasonable efforts to delete this information. We are not liable for any unauthorized use of this website by minors.

Links to Other Websites
This Privacy Policy only applies to this website and does not apply to websites of other organizations to which this site links. These links are provided for your convenience. These sites may send their own cookies to you, and may collect and use data in ways that BigTray would not. Please note that we are not responsible for the privacy practices of those third party websites. We encourage you to review the privacy policy for each website you visit once you leave our website.

We take several steps to protect against the loss and misuse of the information under our control. Please keep in mind that no Internet transmission is 100% secure. Any information you sent to or from this website may not be completely secure, and you do so at your own risk. We are not responsible or liable for the illegal acts, such as hacking, by third parties.

Updating Your Personal Information
If you would like to update or correct your personal information, go to the “My Account” section of the Help page. You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us.

Contact Us
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].
For questions, comments or concerns about this Privacy Policy or about our privacy practices, please contact us at [email protected] or 415-863-3614